Frequently Asked Questions


Q: How much sap does it take to make pure maple syrup?
A: The average is 40 to 45 gallons of sap to make a gallon of syrup

Q: What is Maple Cream?
A: Maple Cream combines the wonderful taste of maple with the consistency of a buttery topping, it is sometimes called Maple Butter. It is made by boiling Pure Maple Syrup then cooling it and then stirring it until the sugar crystallizes into a spread.

Q: How is Maple Candy made?
A: Pure Maple Candy is made by boiling the syrup at a temperature of 242 degrees which intensifies the maple flavor. We use a special candy machine that slowly stirs the sugars which then starts the crystallization process; it is then poured into candy molds.

Shipping Policies

We Ship Anywhere in the US using Priority MailFlat Rate Boxes from the US Postal Service. All shipping prices are based on the Priority Mail Flat Rate Boxes that it takes to pack and ship your products successfully. These are auto calculated based on the dimensions of each item. We also insure our products with the USPS to guarantee safe delivery. If you have any other questions about shipping please feel free to contact us today at

Allergies and Sensitivity

There are no known allergies to Pure Maple Syrup. There are no dairy products in our Pure Maple Cream. The ingredients for the jams are all natural and listed. Some people may be allergic to honey.

Feel free to call!

How to Make Our Products Last

Pure Maple Syrup from the U.P. Sugar Shack will keep in a cool pantry for several months.

Because Pure Maple Syrup comes from trees, once opened it should be refrigerated.

If you’re concerned about long-term storage, feel free to freeze your Pure Maple Syrup. It will keep indefinitely.

Maple Cream should be kept refrigerated, and you can freeze.

Pure Maple Sugar can be stored in the cupboard or pantry in a sealed container for up to a year.

Pure Maple Candy can be stored in a covered container in a cupboard or pantry for six months. Maple Candy also can be frozen.